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The Console

The console groups its 23 pages into 5 areas. This page is generated from the same navigation definition the sidebar renders, so it cannot drift from what you actually see.

Three modes

The console shows one mode at a time, and the mode is which projection of your organization you are operating rather than a different application:

  • Organization — your organization as a subject: its people, its intent, its knowledge, and its commercial relationship with us.
  • Platform — your organization as a builder: the capabilities you consume, and the credentials, contracts and telemetry of that consumption.
  • Operator — the fleet itself, across every tenant. Not part of the product; it does not appear here.

Switching modes never changes which organization you are in, and it is not what decides what you are allowed to do — that is checked on the server against your role, so a page you cannot open stays closed whether or not its tab is showing.

Why your sidebar may be shorter than this page

Three filters decide what you see, and all three are normal:

  • Your product. Pages belonging to the operator console are not part of the product and never appear here.
  • What your organization holds. A page that operates a capability appears only if your organization actually has that capability — through a capability binding, or a key whose product grants it. If you bought speech, you will not see a flow builder you cannot use.
  • Your role. A few pages require an admin or owner role.

A hidden page is a convenience, never a security boundary — the API enforces access independently, so hiding a tab is never the only thing standing between a caller and a capability.

Getting around quickly

Press ⌘K (Ctrl+K on Windows and Linux) anywhere in the console to open the command menu and jump straight to a page. Pressing it again closes the menu.

Build

Where you create the things that answer a call — agents, flows, and the knowledge and memory they draw on.

PagePathModeShown when
Overview/overviewOrganizationalways
Agents/agentsPlatformyour org holds dialog-core
Flow Builder/flowsPlatformyour org holds flow-builder
Knowledge/knowledgeOrganizationyour org holds retrieval
Long-term Memory/memoryPlatformyour org holds long-term-memory
Eval & Quality/evalsPlatformyour org holds eval-harness

Telephony

The live calling surface: your numbers, the voices that speak, outbound campaigns, and calls in progress.

PagePathModeShown when
Numbers/numbersPlatformalways
Voice & Models/voicePlatformyour org holds tts
Campaigns/campaignsPlatformyour org holds campaign-orchestration
Contact Center/contact-centerPlatformalways
Live Calls/calls/livePlatformalways

Operate

What happened and what it cost — usage, analytics, and call history.

PagePathModeShown when
Usage/usagePlatformalways
Analytics/analyticsPlatformyour org holds analytics
Call History/callsPlatformyour org holds contact-center

Developer

How other systems reach yours: API keys, capability bindings, webhooks, and a playground to try a request before you write code.

PagePathModeShown when
API Keys/api-keysPlatformalways
Capability bindings/bindingsPlatformalways
Webhooks/webhooksPlatformyour org holds webhook-egress
Playground/playgroundPlatformalways

Account

Billing, settings, integrations, and the marketplace.

PagePathModeShown when
Billing/billingPlatformalways
Settings/settingsOrganizationalways
Integrations/integrationsPlatformalways
Marketplace/marketplacePlatformyour org holds marketplace
Notifications/notificationsOrganizationyour org holds notifications